Shipping Policy

U.S. Delivery Area

We serve U.S. delivery addresses only. Free standard shipping applies to every United States order, and destinations outside the country are excluded. puracy applies this rule to the relevant orders and requests. We include this detail so the relevant expectations are transparent at the time of purchase.

How Tracking Is Provided

As part of the service provided by puracy, when the parcel leaves fulfillment, shipment confirmation includes a tracking number. Carrier systems may not display movement immediately. The statement is included to make the related service expectation clear at a glance.

Address Accuracy and Delivery Problems

Address changes cannot be guaranteed after handling starts. Send delivery or tracking issues to support@puracycare.shop or call 502-608-6308; approved quality resolutions carry no return-shipping cost. This is the operating standard followed by puracy. This explanation helps ensure that the relevant customer standard is communicated plainly.

Processing and Transit Estimates

puracy applies this customer standard: Allow 1–2 business days for handling before shipment. The carrier's estimated delivery window is then 4–6 business days, although weather, peak periods, or service interruptions may affect timing. We include this detail so the relevant expectations are transparent at the time of purchase.

Merchant Information

• Store: puracy
• Customer-service email: support@puracycare.shop
• Customer-service phone: 502-608-6308
• Business and return address: 3518 Brentwood Dr, Denton, Texas, 76207, United States